Welcome to
Philippines based BPO company created to help resolve the challenges of significant skill shortages within the Financial Services sector. Our Founder has run companies within the Insurance Broking sector for over 30 years.
At Talentfindr, we deliver unmatched offshoring services that are second to none in the Philippines. Our mission is clear, to be the premier choice for Australian companies grappling with employment shortages. With our highly competitive pricing and exceptional pool of top-tier talent, we confidently position ourselves as the ultimate solution to your staffing needs.
Our meticulously curated team comprises the best skills tested professionals, handpicked for their expertise, dedication, and uncompromising work ethic. With Talentfindr, you gain access to a wealth of talent that will propel your business to new heights of success.
Contact us today to give your career a headstart or to find the perfect employees for your company.
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Leading Offshoring and Outsourcing
About
Talentfindr is an Australian owned BPO company and a leading employment agency specialising in Offshoring and Outsourcing. With our headquarter based in the Philippines, we connect businesses with top talent to drive growth and success. Our team of experts are dedicated to finding the perfect match for your company's needs, ensuring seamless integration and maximum productivity. Partner with Talentfindr today and unlock the full potential of your workforce.
Our Mission
Our core purpose is to connect Australian companies to the very best staff available in the Philippines, the available workforce is over 55 million people strong and this ensures a vast amount of talent available.
We rigorously evaluate candidates across five critical competency areas, ensuring they meet or exceed every requirement outlined in your job description. Beyond technical qualifications, we mandate that candidates possess direct experience collaborating with Australian companies operating within your specific industry. This real-world exposure guarantees they possess the contextual knowledge and IT proficiencies essential to seamlessly integrate into your operations from day one.
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Our meticulous vetting process delivers professionals who not only check every box on paper but have proven their abilities in practical scenarios mirroring the challenges you face. With our stringent standards, you can confidently onboard elite performers primed to drive immediate impact.
Recruitment and Staffing Solutions
Offshoring and Business Process Outsourcing (BPO)
Specialized Talent Acquisition
Comprehensive Workforce Management
SME Processing Staff
Our team includes individuals with extensive knowledge and experience in using broking industry-specific tools like Winbeat, Insight, SCTP, online quoting systems, and more.
By leveraging their expertise, your business can streamline processes, enhance efficiency, and achieve higher levels of productivity.
Claims Staff
Our claims staff are proficient in the day-to-day management of claims, whether small or large, keeping insurers honest and ensuring regular updates with ongoing claims. They are skilled in negotiating claims outcomes to ensure you receive your full policy entitlements. They know the policy wordings well, including many benefits not generally known. Through skill and dedication, your claims will be expedited and prioritized to ensure continuing client satisfaction.
Executive or Virtual Assistants
Accounting Staff
Contrary to common misconceptions, our executive assistants are not just meeting organisers but proficient project managers.
They excel in multitasking, problem-solving, and ensuring seamless operations, allowing you to focus on strategic aspects of your business.
Our accounting professionals are fully qualified and experienced in working for Australian companies, holding CA or CPA qualifications. By outsourcing accounting tasks to our skilled team, your company will benefit from accurate financial management, cost-effectiveness, and improved compliance with industry standards.
IT and Customer Support
With a pool of tech-savvy young adults in the Philippines, hiring IT and customer support staff becomes a seamless process. Our IT professionals are equipped to handle technical challenges efficiently, while our customer support team ensures exceptional service delivery, enhancing your overall customer experience.
English fluency, exemplary manners, and a calm disposition are all essential qualities required for these staff members, so these traits are rigorously evaluated during the interview process.
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Our staff can be trained to perform a diverse range of tasks. You have complete control over the activities undertaken by your offshore team, allowing you to designate tasks according to your business needs. Below, we outline our current areas of expertise, and we are continuously striving to expand our offerings in the market.
Cost-Effective Solutions
Outsourcing to the Philippines offers significant cost savings without compromising on quality. You can access a talented workforce at a fraction of the cost compared to hiring locally in Australia.
Cost-Effective Solutions
Outsourcing to the Philippines offers significant cost savings without compromising on quality. You can access a talented workforce at a fraction of the cost compared to hiring locally in Australia.
Scalability and Flexibility
Our engagement model allows you to scale your team based on your evolving needs, providing the flexibility to adjust resources as required.
By leveraging the time zone difference, you can benefit from round-the-clock support, ensuring continuous operations and timely responses to customer queries.
24/7 Support
Cultural Compatibility
The Philippines boasts a culturally diverse and English-proficient workforce, ensuring seamless communication and collaboration with your Australian team.
Benefits of Partnering with
Engagement Model
Our staff are provided on a full-time (40 hours per week) basis. Additional hours can be worked and are charged at an hourly rate. Talentfindr supports a flexible working engagement model allowing you to switch between WFH (Work from home), Hybrid, or Full time in the office instantaneously.
Your resource is not shared
Our staff are 100% dedicated to you. We do not share their time with another client.
Your staff will operate during Australian business hours and observe public holidays in the Philippines to ensure compliance with local regulations. Additional charges may apply for holiday work. Our Admin will work with you to make this process seamless. However, we are flexible, so if you have any specific requirements let us know.
Engagement Type
Work hours
Recruitment Process
Talentfindr has already met with and selected a suitable waitlist for the positions described above. We have established an evaluation process that includes a skills test tailored to the relevant role and a personality test to assess natural traits such as intelligence, work ethic, English proficiency, manners, and professional appearance.
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These criteria serve as the foundation for selection. Additionally, we value candidates with academic achievements such as Cum Laude, Magna Cum Laude, Summa Cum Laude, and recognition on the Dean's List. We believe individuals who have demonstrated high intelligence and a strong work ethic during their university years are likely to maintain these qualities in their professional endeavors.
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Our personalized evaluation process ensures that we find your perfect match with confidence.
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A standard recruitment fee will be applied. For pricing, please email us at info@talentfindr.com.au
JOB POSTING
PERSONAL
INVESTIGATION
HEADHUNTING
Personal Imbestigation
JOB INTERVIEW
RECRUITMENT
EMPLOYEE INFO
Onboarding, Training, and Assessment
Onboarding Process
Our process differs from other BPO operations in that we consistently interview candidates for all positions, assess and categorize them, and seek their consent to place them on our waitlist until a suitable position becomes available. During this interim period, if we identify additional skills that may be needed, we actively support and encourage candidates to acquire and master these skills.
​Training Process
The duration of the training period varies depending on the complexity of the job description you've provided. We ensure that candidates have at least 1-2 years of relevant working experience, aligning with your criteria, to minimize training requirements. Typically, the training period spans 1 month to acquaint the staff with your systems and processes. For more complex roles, additional training time may be necessary.
Assessment Process
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The assessment process begins immediately after our interviews are completed. We identify weaknesses, recommend and support training courses. Once appointed, this assessment continues, enabling us to suggest further improvements and work closely with you to understand your company's specific operations. Continuous evaluation not only helps us assess performance but also pinpoints additional training needs. Your feedback throughout this process is crucial for ensuring success.
We monitor employee development regularly and provide you with quarterly reports highlighting areas needing improvement, which we address promptly. Following this, a comprehensive written report will be provided for all parties to review and address issues, ensuring ongoing improvement.
Flexible Offshore Solutions with Talentfindr
Contracts:
Contracts for each role are typically for a 6-month period; however, project-specific roles can be considered and agreed upon based on need.
Staffing:
Similar to Australia, staff are initially placed on probation for 6 months and are not confirmed as permanent until after probation is completed and approved by you.
Termination:
Staff can generally be terminated for poor performance or tardiness with 1 month's notice. In such cases, we will promptly provide a replacement candidate and waive all recruitment costs for the replacement.
Get In Touch
Admin email: info@talentfindr.com.au
IBM Plaza, Eastwood Avenue, Eastwood City, Quezon City