SME Processing Staff
Our team includes individuals with extensive knowledge and experience in using broking industry-specific tools like Winbeat, Insight, SCTP, online quoting systems, and more.
By leveraging their expertise, your business can streamline processes, enhance efficiency, and achieve higher levels of productivity.
Claims Staff
Our claims staff are proficient in the day-to-day management of claims, whether small or large, keeping insurers honest and ensuring regular updates with ongoing claims. They are skilled in negotiating claims outcomes to ensure you receive your full policy entitlements. They know the policy wordings well, including many benefits not generally known. Through skill and dedication, your claims will be expedited and prioritized to ensure continuing client satisfaction.
Executive or Virtual Assistants
Accounting Staff
Contrary to common misconceptions, our executive assistants are not just meeting organisers but proficient project managers.
They excel in multitasking, problem-solving, and ensuring seamless operations, allowing you to focus on strategic aspects of your business.
Our accounting professionals are fully qualified and experienced in working for Australian companies, holding CA or CPA qualifications. By outsourcing accounting tasks to our skilled team, your company will benefit from accurate financial management, cost-effectiveness, and improved compliance with industry standards.
IT and Customer Support
With a pool of tech-savvy young adults in the Philippines, hiring IT and customer support staff becomes a seamless process. Our IT professionals are equipped to handle technical challenges efficiently, while our customer support team ensures exceptional service delivery, enhancing your overall customer experience.
English fluency, exemplary manners, and a calm disposition are all essential qualities required for these staff members, so these traits are rigorously evaluated during the interview process.
Our staff can be trained to perform a diverse range of tasks. You have complete control over the activities undertaken by your offshore team, allowing you to designate tasks according to your business needs. Below, we outline our current areas of expertise, and we are continuously striving to expand our offerings in the market.